Disconnected workflows
Rounds, incidents, work orders, diagrams, documents, and reports are managed separately and rarely linked.
DCIM + CMMS + FM + IPAM + AI
A unified digital control system for modern data centers
DC MASTER connects operations, IT infrastructure, maintenance, resource tracking, documents, customers, and workforce training in one web platform.
- Object hierarchy: site → room → row → rack → unit
- Lifecycle management, QR codes, and API integrations
- Responsive web UI for desktop, tablet, and mobile
Digital model
Region → Facility → Room → Row → Rack → Unit
DCIM
Racks, power, ports, IPAM, VRF
CMMS
Work orders, incidents, rounds, SOP/MOP
FM
Spaces, companies, documents, transport
AI
Knowledge and document processing
Market problems
Many data centers still operate across spreadsheets, diagrams, isolated logs, and disconnected tools
That disconnect between IT infrastructure, maintenance, documents, and people slows operations down and keeps critical knowledge trapped in personal files and team memory.
No unified digital model
Racks, power, cables, IPAM, staff, companies, and records do not form one operational view of the site.
Manual operational dependency
It is hard to quickly understand an object’s status, owner, related files, and the correct next action.
What it solves
One platform instead of disconnected spreadsheets, diagrams, logs, and local databases
Operations
Rounds, incidents, work orders, preventive maintenance, spare parts, warehouses, and execution control.
IT infrastructure
Racks, units, cable journals, ports, PDUs, IP address management, VLANs, and VRF routes.
Facility and business
Sites, rooms, documents, companies, contracts, qualifications, and training workflows.
System modules
DC MASTER covers technical and operational data center processes
DCIM
Rack inventory, IT devices, reserves, capacity, weight, cable paths, carrier links, and IPAM.
Learn more →CMMS
Incidents, work orders, rounds, tasks, procedures, materials, warehouses, and spare parts.
Learn more →FM
Territories, spaces, rooms, documents, transport, and facility support records.
Measurements
Control points, instruments, sensors, tools, and historical measurement data.
Sales
Customers, service offerings, cages, contracts, and proposal workflows.
People and AI
Contacts, qualifications, training, knowledge management, and intelligent data processing.
Use cases
DC MASTER matters not as a module catalog, but as a working system for daily data center operations
Rack and reserve management
Track units, space reservations, utilization by weight and power, and available installation capacity.
Incidents and work orders
Register incidents, issue tasks, and control performers, deadlines, and remediation status.
Rounds and SOP/MOP
Procedures, checklists, recurring inspections, operational regulations, and execution control.
IPAM and cable journal
Ports, cables, carrier links, prefixes, VLANs, and VRF in one map of physical and network connectivity.
Spare parts and materials
Stock balances, storage locations, minimum thresholds, and material usage inside maintenance workflows.
Ownership and training
Role assignment, qualifications, staff training, and operational responsibility by object and process.
Digital data center model
Hierarchical object structure with consistent links across facility and IT layers
Region
→
Facility
→
Room
→
Row
→
Rack
→
Unit
→
Device
Lifecycle-driven workflows
Statuses, visual indicators, and business logic can depend on the lifecycle of each object.
QR-based inventory
Each object can receive a printable QR code for field operations and on-site control.
API integration layer
Connect with monitoring, CRM, ERP, and internal operational systems through APIs.
Benefits
Built for real operations, not only for visual inventory
Flexible business logic
A large object model and many built-in modules make the platform adaptable to each customer.
Fast data entry
Templates, object series generation, a graphical editor, and linked records reduce repetitive work.
Reports without custom coding
Data export and Word-based document generation support operational reporting without full rewrites.
Responsive web UI
Desktop, tablet, and mobile support with context hints and flexible screen density.
Single source of truth
IT, maintenance, documents, staff, and commercial records are linked inside one digital operating system.
Reduced manual dependency
Critical knowledge moves from oral context and ad-hoc files into a governed operational workflow.
Integrations and data
DC MASTER can be embedded into the existing IT and maintenance landscape without breaking current workflows
API and external systems
Connect with monitoring, CRM, ERP, internal registries, and supporting enterprise services.
Exports and template documents
CSV, XLS, DOCX, HTML, JSON, plus document generation from templates without rewriting the platform.
Files, photos, diagrams, and knowledge
Link digital objects with files, images, and records that can later be routed into an AI assistance layer.
Why it works
DC MASTER combines the strengths of DCIM and maintenance management within one operational model
For IT teams
Racks, devices, ports, cables, IPAM, and capacity reservations live in one engineering model.
For operations teams
Work orders, rounds, incidents, procedures, materials, and performers are managed in one flow.
For management
Clear visibility into assets, ownership, documents, and infrastructure load across the site.
Who it is for
Designed for commercial and enterprise data centers, telecom operators, and operations teams
Commercial data centers
Services, cage spaces, rack reservations, customers, and capacity utilization.
Enterprise data centers
Facility and IT inventory, operations, incidents, maintenance, and growth planning.
Telecom operators
Carrier links, cross-connects, ports, routes, and technical plus contractual records.
Contact
Request a DC MASTER demonstration
The form is ready for an external endpoint, so no mandatory backend is required.